Privacy Policy

1. Information We Collect

When you visit thebrotherslabs.com or place an order, we may collect the following information:

• Contact information: Name, email address, phone number (if provided)
• Shipping information: Delivery address for order fulfillment
• Order information: Products ordered, quantities, order total
• Communication records: Emails, messages, and inquiries you send us
• Usage data: Browser type, pages visited, time on site (via standard analytics)

We do not collect credit card numbers or traditional payment credentials. Payments are processed through Zelle, cash, or cryptocurrency, and we only receive confirmation of payment.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide tracking and order updates
• Respond to customer support inquiries
• Send transactional communications related to your order
• Improve our website and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Information Sharing

We share your information only in the following limited circumstances:

• Shipping carriers: Name and delivery address are shared with carriers (USPS, FedEx, UPS) to fulfill your shipment
• Legal compliance: We may disclose information if required by law, court order, or government authority
• Business protection: We may share information to protect the rights, property, or safety of TheBrother's Labs

4. Data Retention

We retain order records and associated personal information for a minimum of 3 years for business and legal compliance purposes. You may request deletion of your personal information by contacting us, subject to our legal retention obligations.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Cookies

Our website may use cookies and similar tracking technologies to improve site functionality and user experience. You can disable cookies in your browser settings, though some site features may not function properly as a result.

7. Your Rights

You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to legal retention requirements); opt out of any marketing communications.

To exercise any of these rights, contact us at supportthebrothersfitness.com@gmail.com.

8. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. To exercise your California privacy rights, contact us at supportthebrothersfitness.com@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting to this page. We encourage you to review this policy periodically.

10. Contact

For privacy-related questions, contact us at: supportthebrothersfitness.com@gmail.com